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Frequently Asked Questions
How long does the shipping take?
Orders are delivered within 2–3 weeks, with most arriving in approximately 2 weeks, but it depends on your country. Please note that orders are processed within 24 hours after placement.
Do you offer free shipping?
Yes! Maison Mademoiselle provides free standard shipping on all orders over €120. For orders under €50, a small shipping fee applies, which will be shown at checkout.
Do you ship worldwide?
Yes, we ship worldwide! Shipping costs depend on your location and will be calculated automatically at checkout.
How can I track my order?
As soon as your order has been shipped, you'll receive a confirmation email containing your tracking link. From that moment on, you can follow your delivery every step of the way — straight to your door.
How can I contact Maison Mademoiselle?
You can reach us via email at maisonmademoiselle.contact@gmail.com, or on social media. Our customer care team is always happy to help you with any questions about your order, sizing, or products.